Official press releaseFederal Trade Commission Press Releases

FTC and States Take Action Against Toast Inc. over Hidden and Unauthorized Fees, Deceptive Subscription and Cancellation Practices and Other Unlawful Conduct

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From the source

Agencies allege restaurant software and fintech firm deceptively touts costs and “24/7/365” customer support The Federal Trade Commission, the People of the State of California by and through the Los Angeles County Counsel and San Francisco City Attorney, and the Attorneys General of the States of Colorado, Florida, Illinois, Iowa, Nebraska, Oklahoma and Utah, filed a lawsuit today against Toast Inc.View Press Release

Read the full release at Federal Trade Commission Press Releases ↗

This briefing includes the headline and available feed summary. The full release is published by the original source.

Source record & verificationDates, provenance and technical details

Context

links are based on the recorded entity type
FieldRecorded value
EntityFederal Trade Commission
Source

Source: Federal Trade Commission Press Releases ↗

News sectionUnclassified
Source identifierftc-press-2026-10-29-16
Source-linked related entities1650164 · company
Event ID#1976081
Recorded payloadStructured source data

Recorded payload

JSON payload as stored after parsing
{
  "category": null,
  "company_link_version": "company-mentions-v2",
  "company_mentions": [
    {
      "basis": "exact_name:toast inc",
      "cik": "1650164",
      "entity_id": 111531,
      "name": "Toast, Inc.",
      "slug": "1650164",
      "ticker": "TOST"
    }
  ],
  "coverage": "official RSS press release; short feed summary only",
  "language": "en",
  "published_at": "2026-10-29T12:00:00Z",
  "source": "ftc-press",
  "summary": "Agencies allege restaurant software and fintech firm deceptively touts costs and “24/7/365” customer support The Federal Trade Commission, the People of the State of California by and through the Los Angeles County Counsel and San Francisco City Attorney, and the Attorneys General of the States of Colorado, Florida, Illinois, Iowa, Nebraska, Oklahoma and Utah, filed a lawsuit today against Toast Inc.View Press Release",
  "title": "FTC and States Take Action Against Toast Inc. over Hidden and Unauthorized Fees, Deceptive Subscription and Cancellation Practices and Other Unlawful Conduct",
  "url": "https://www.ftc.gov/news-events/news/press-releases/2026/10/ftc-states-take-action-against-toast-inc-over-hidden-unauthorized-fees-deceptive-subscription"
}

Evidence-based analysis

facts, provenance and explicit model coverage
Descriptive evidence from the stored source record; it is not advice, a forecast or a legal conclusion.
DimensionStatus / valueMethod or boundary
What happenedavailable · FTC and States Take Action Against Toast Inc. over Hidden and Unauthorized Fees, Deceptive Subscription and Cancellation Practices and Other Unlawful ConductAgencies allege restaurant software and fintech firm deceptively touts costs and “24/7/365” customer support The Federal Trade Commission, the People of the State of California by and through the Los Angeles County Counsel and San Francisco City Attorney, and the Attorneys General of the States of Colorado, Florida, Illinois, Iowa, Nebraska, Oklahoma and Utah, filed a lawsuit today against Toast Inc.View Press Release
Whensource_backed · reported 2026-10-29Occurred 2026-10-29. Source-record timestamps; no timezone or event time is inferred.
Affected entitiesresolved · Federal Trade Commission · 1 relatedCanonical primary entity and stored related_entity_ids only.
Event classificationnews · news.press_releasecanonical event type plus source-provided category; no sentiment or impact is inferred
Entity linkingresolvedCanonical entity resolved during ingestion
Deduplicationappliedunique source event key at ingestion
Source trusthigh · terms allowedSource registry metadata
Sentimentnot_coveredNo sentiment model output is published for this record.
Market reactionnot_coveredRequires licensed quote, candle and volume observations for the affected instrument.
Historical analogsnot_coveredRequires an audited event-cluster corpus and matching methodology.
Impact mechanismnot_coveredNo causal market-impact model is published for this record.
Related risksnot_coveredRisk implications require an audited instrument/entity exposure model.
Instrument linkagenot_coveredNo instrument relation is inferred from an entity event; licensed instrument mapping is required.

Source: Open original press release · as of 2026-10-29T12:00:00Z

Source: Federal Trade Commission Press Releases · as of 2026-10-29T12:00:00Z